Step 1: Collection & Offer

• We’ll pick up your items on your chosen day (Tuesday or Sunday)
• We will sort, curate and select the best pieces for listing.
• We send you an offer based on a pre-determined criteria if you have selected cashback or credits.
• Offers include:

1. Cashback -Immediate Payout: For some high-demand items, we offer immediate payouts and take the item off your hands!
2. Cashback- After Sale (consignment): Second Spin will price your items and hold them until sold. You will receive between 25%- 60% depending on the brand, condition and expected resale demand for items
3. Store Credits: Use my earnings to shop on the platform—with possible bonuses or discounts. Great if I want to swap instead of cash out!
   

Step 2: Listing & Promotion

• Within 14- 21 days, your approved items go live on our website and social media.
• For the next 30 days, we’ll actively promote your items to buyers.

Step 3: Sale & Payout

• For the Cashback Consignment option, if your item sells, you’ll receive a payout report and payment at the end of the month.
• If the item does not sell within 60 days, we’ll reach out to ask what you’d like to do:

🧺 Return the item; ♻️ Donate or upcycle it;⏳ Extend the listing for another 30 days

• You’ll receive updates when your items go live
• You’ll be notified when an item is sold via email or whatsapp

🕰️ We recommend keeping items on the platform for a minimum of 60 days for best exposure.

• We offer free scheduled pickups during the Friends & Family round!
• Choose a convenient day (e.g., Tuesday or Sunday)
• You’ll receive a WhatsApp confirmation once scheduled

We’re currently accepting gently used, clean, and in-good-condition items in the following categories:

• Women’s and Men’s Clothing – dresses, tops, jeans, pants, skirts, 
• Outerwear & Seasonal Wear – coats, sweaters, rain jackets
• Baby & Kids Clothing – onesies, rompers, tops, bottoms, pajamas
• Accessories – bags, belts, scarves, hats
• Baby Gear – carriers, diaper bags, swaddles, small blankets (must be clean)
• Shoes – lightly worn, clean, and good condition
• Upcycled or Handmade Pieces – if made sustainably or creatively repurposed (please let us know if this is the case)

To maintain quality and safety for all buyers, we do not accept the following items:

• Damaged, stained, or torn items
• Used undergarments, socks, or swimwear (unless new with tags)
• Heavily worn shoes
• Branded knock-offs or counterfeit items
• Items with personal monograms or permanent markings
• Jewellery or Hairclips (for now)
• Bulky baby gear like car seats, cribs, or strollers (for now)
• Toys, bottles, or feeding items due to hygiene and safety concerns

At Second Spin, we aim to price items fairly for both buyers and sellers, while ensuring our operations remain sustainable. Below is a transparent breakdown of how pricing and payouts work:

📊 How We Price Items

We determine resale prices based on:

• Brand
• Condition and Quality
• Original retail value
• Current/ Seasonal demand
• Category of clothing

*We will send you an offer based on a pre-determined criteria

If your item remains unsold after 60 days, we’ll reach out and you can decide to:

• 🧺 Take it back
• ♻️ Donate or upcycle it
• ⏳ Extend listing for another 30 days